Your guests message.
We reply.
In any language.
Dipelo turns your hotel's WhatsApp number into a 24/7 virtual receptionist. Every guest question answered instantly, in their language. You handle only what actually needs you.
Set up in an afternoon.
Running forever.
No apps for guests to download. No technical skills needed. You update one spreadsheet, we handle everything else.
You fill a simple sheet
We set up a Google Sheet with your hotel details — check-in times, WiFi, breakfast hours, local recommendations. Update it whenever, changes go live in minutes.
Dipelo handles guest messages
Guests WhatsApp your hotel in any language at any hour. Dipelo reads your sheet, understands the question, replies naturally — in their language, in seconds.
You get only what matters
Complaints, special requests, anything urgent — instant alert to your phone in your language. Reply once. The guest receives it translated back, instantly.
“I called 5 times. I have never stayed at a hotel that doesn't answer their phone.”
— Real Google review, Greek hotel, 2025Everything built in.
Nothing to buy separately.
One flat setup, every feature your hotel needs to stop chasing guest messages.
Works on your existing number
Guests use normal WhatsApp. No apps, no downloads, no sign-ups. Your hotel's number stays the same.
Answers in any language
Detects the guest's language automatically. Replies naturally in Greek, English, German, French, Italian, Arabic, Mandarin and 25+ more.
Alerts for what matters
Complaints and special requests trigger instant alerts to you in your language. Reply once — guest gets the translation.
Live local recommendations
Guest asks for a restaurant — Dipelo pulls real Google Maps results with ratings, hours and walking directions. Every time.
Smart review collection
24 hours after check-out, guests get a personalised message. Happy ones get a Google review link. Unhappy ones get intercepted.
Complaint interception
Detects frustrated guests in real time. Responds empathetically, alerts you immediately — before a 1-star review ever appears.
Built by someone who cares.
Not by a faceless company.
Dimitris
Greek, based in Oxfordshire. I built Dipelo after watching hotel owners I know burn out from answering the same guest questions at 1am — in languages they barely speak. If this sounds familiar, let's talk. I reply to every message personally.
See it live.
In 2 minutes.
The easiest way to understand Dipelo is to message it. Try the live bot, or book a proper walkthrough — your choice.
Try it right now
Based in
Oxfordshire, United Kingdom
Serving hotels across Europe