Your guests message. We reply. In any language.
Dipelo turns your hotel's WhatsApp number into a 24/7 virtual receptionist. Every guest question answered instantly, in their language. You handle only what actually needs you.
Send any question to +30 694 907 6464 on WhatsApp. Try it in your language — the bot replies in seconds.
Set up in an afternoon. Running forever.
No apps for guests to download. No technical skills needed. You update one spreadsheet, we handle everything else.
You fill a simple sheet
We set up a Google Sheet with your hotel details — check-in times, WiFi, breakfast hours, local recommendations. Update it whenever; changes go live in minutes.
Dipelo handles guest messages
Guests WhatsApp your hotel in any language at any hour. Dipelo reads your sheet, understands the question, replies naturally — in their language, in seconds.
You get only what matters
Complaints, special requests, anything urgent — instant alert to your phone in your language. Reply once. The guest receives it translated back, instantly.
“I called 4 times. I have never stayed at a hotel that doesn't answer their phone.”
— Real guest review, Greek hotel, 2025
Everything included. Nothing extra to buy.
One setup. Every feature your property needs — without being glued to your phone.
WhatsApp-native
Guests use their normal WhatsApp. No app downloads, no sign-ups, no friction. Works on any phone worldwide.
Multilingual AI
Detects the guest's language automatically. Replies naturally in 30+ languages including Greek, German, Arabic, French and Mandarin.
Smart owner alerts
Complaints and complex questions trigger instant alerts in your language. Reply once — guest gets it translated back.
Local recommendations
Guest asks for a restaurant — bot pulls live Google Maps results with ratings, hours and walking directions. Every time.
Complaint interception
AI detects negative sentiment in real time. Responds empathetically and fires an urgent alert to you — before the 1-star review appears.
Trained on your data
The bot answers only from a simple Google Sheet you control. Change breakfast time, the bot updates in minutes — no developer needed.
Book a free demo. 15 minutes. No commitment.
We'll show the bot live — in your language, with your property's data. See exactly what your guests will experience before you decide anything.